![]() These product keys will not work with Office 2010. ![]() Make sure that you are not using a product key from an older version of Office. Copy the product key from an email message to avoid typing errors. Sometimes these product keys are printed on counterfeit labels or cards with a download link to Microsoft software, and sometimes they’re distributed with software media that is unauthorized for resale, such as promotional media, original equipment manufacturer reinstallation media, or other Microsoft program-specific media. Check the numbers and letters on the product key: the number eight (8) can resemble a capitalized B, the number zero (0) can resemble a capitalized O. Unfortunately, there are many dishonest sellers who offer stolen, abused, or otherwise unauthorized Microsoft product keys for sale. If you bought a product key separate from the software, it’s very possible the product key was stolen or otherwise fraudulently obtained, and subsequently blocked for use. ![]() If your Office product key doesn’t work, or has stopped working, you should contact the seller and request a refund. If it's hard to read the product key on your packaging, use this guide to help you tell the numbers and letters apart: Right click on the desktop shortcut, runas admin should be there. If runas does not appear, right click and drag the shortcut to the desktop. If you lose your Product Key and have a valid proof of purchase, contact Microsoft support for help.
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